Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I had my appointment for early morning Saturday, gave a text back to Ms. Kim that is truly wonderful! And she double checked and was able to send Mr. Ray Friday afternoon, Mr. Ray took his time triple checking everything inside me home but the work he did was outstanding! I feel I hit the jackpot finding this company. I will be doing business again with this company and tell my family about it which I know they will be using them. Some might feel they might be pricey but trust me they are worth every penny. Thank you so much! To Ms. Kim for the customer service she provided to me over the phone is the type of service you don’t see or hear no more glad she still has those skills and Mr. Ray thank you so much as well for working really hard in making sure my home is safe for my pets and family! Thank you. People reading my longs review trust me! YOU MUST HIRE THEM! ~ Batman
The best experience ever! I really thought I wasn’t goin to find any business that was willing to go on a Sunday or if they had any availability as well on a Sunday. But Thank God I came across Faulkner Pest Defense and Kimberly leaving a voicemail after I couldn’t answer letting me know it was them trying to provide their services. I was glad when she told me they were available 24/7 as well. And that’s what they did, came at my convenience and didn’t even take an hour for the raccoon to be trapped! I’m so happy for their work and smart thinking trapping that creature! Thank you! I will be a returning customer! ~ Cindy M
I can’t recommend Faulkner Pest Defense enough for Pest Control Services. I had a rodent problem, and his Rodent Control work was Quick and Effective. He also did Termite Treatment for me, and I haven’t had an issue since. I just looked up an Exterminator Near Me in Richmond and Houston, and I’m really glad I found him. Super Reliable and Honest, and he knows his stuff. He even helped with advice for my aunt aunt on some Bed Bug Removal service and gave me some advice on Wildlife Removal. If you need Mosquito Control, Ant Extermination, Cockroach Extermination, or Flea and Tick Control, he’s definitely the guy to call. ~ Taylor F
I had a wonderful experience with Faulkner Pest Defense! Their team was responsive and scheduled my appointment quickly. The technician arrived on time, was professional, and conducted a thorough inspection, explaining everything clearly. The treatment worked effectively, and I appreciated their use of eco-friendly products, making it safe for my kids. The follow-up service was excellent, ensuring everything remained pest-free. I highly recommend Faulkner Pest Defense for their expertise and outstanding customer service! ~ Demitric S
Absolutely the best pest control company I’ve ever used! From the first phone call, the team at Faulkner Pest Defense was professional, friendly, and genuinely focused on solving my pest problem. The technician was punctual, explained everything clearly, and went above and beyond to protect my home. I haven’t seen a single bug since! I also appreciate their fair pricing and no long-term contract. Highly recommend to anyone looking for reliable, top-quality service! ~ Zach J
The technician, Tristan was very thorough, polite, and friendly, explaining everything clearly and arriving on time.", "We've used his company many times and are consistently impressed by Tristan's detailed work both inside and outside our home.", "He is very responsive to our concerns about pests and provided a detailed plan to address the issue.", "His service and company are very professional, punctual, as always and he always gives us a heads up before arriving. ~ Connie M
As a business owner it was nice to see how Ms. Kim and Mr. Ray. It was nice to see our way we run business aligns with Faulkner Pest Defense. I will recommend all my customers to Faulkner Pest Defense. Thank you Mr. Ray for the amazing work you did. Thank you Ms. Kim for answer the call and the phenomenal customer service you provided to me. May God keep blessing this business and wish nothing but the best for y'all. ~ I.A C
WOW Tristan was AMAZING!! Not only was he our saving grace and came the SAME-DAY to my mice issue due to his dedication, but he was very respectful to not only myself and my household, and to his workers. If you support small businesses, have someone care about your home and know their stuff, then you hit a triple-threat with Tristan. ~ Michelle B
Ray was an excellent service man and was very people oriented. He was very easy to talk to and went over and above to help me. I am a 71-yr old, retired nurse and I truly appreciated his respect and understanding. I truly am thankful, and I feel like he addressed my problem and was able to help me with it. ~ Sharlotte P
I stay in an apt complex and we all know how that is! No matter how much I’d clean the little pest would find a way in! Faulkner Pest Defense came out and did their thing! Now i don’t see anymore creep crawlers anywhere! Thank you so much for help me and my kiddos stay pest free!! ~ Mary E
Very satisfied with their service. Their technicians appeared on short notice in approximately 1 hour on SUNDAY afternoon and removed a big dead animal from my property, around 2 feet long raccoon, a very heavy too. ~ Val P
Outstanding, thorough service for finding a deceased rodent and getting rid of the smell. Ray was very thorough in finding the problem, while maintaining a pleasant, professional demeanor. Thank you. We deeply appreciate your assistance. ~ Anita A
I’ve used Faulkner pest control a few times now and he is very reliable and quick and gets the job done ! I had recommended a few people to him and I 100% recommend him to anyone who is looking for a reliable pest control company ! ~ Chris G
Everything about my experience with Faulkner Pest Defense has been positive. Prompt service - Great Information before hand and after - Tristin was very polite and prompt with service. Highly recommend. ~ Shane S
I highly recommend Faulker Pest Denfense. The service was outstanding. The tech Tristan, chief of explaining the products that they use and efectivenes. He schedule a follow and removal in 7-10 days. Thanks Tristan and Ms kim. ~ Audburgh
Tristian treated my house for fleas and helped me move a few items that were too heavy for me to move, he took care of our problem and gave us some valuable information on our situation even on other pests! HIGHLY recommend this company ~ Wynter J
This wonderful company has completely cleared the mice from my household my children can play safely and my bounty of vegetables in my garden are protected by this gentleman’s company! Thank you for a great job! ~ caѕca в
It has been about 2 weeks since the bed bug spray treatment and seems to be working well. Called about 5 companies on a Saturday night before settling with Faulkner. Mainly for two reasons: Kim, the coordinator, and the reasonable price. Kim really listens and spends the time to explain the process and was very transparent. I think our chat must have lasted for about half an hour and that was in the middle of the night. Such a relief when I was at a total loss for I had never encountered bed bugs in my home or anybody else's. The service didn't stop there as the technician, Tristan, showed up on the same day, Sunday, and was very explicit in the process. His recommendations, physical assistance in helping me throw some of my heavier belongings, helped my neighbor who accidentally dropped his keys to his home from the dumpster and lastly, updated me through texts on the time that I could return home, really put me at ease. Oh, he is also very knowledgeable and absolutely honest. In a nutshell, Faulkner's management must have a good system put together to have service-oriented team members. Oh, one last note, please get Kim a computer that is faster as I had to wait for a bit over the phone because of it. Anyhow, the fact that she loves her job in itself deserves a super computer. ~ J
Great experience! Tristan was professional and knowledgeable. He took time and effort to explain everything and was available anytime to follow up. Highly recommend! ~ Kiran A
professional services and very high quality products used. on time and he was explained what he useing and why he do. i recommended to all my friend and my family. thank you 🙏🏽🙏🏽 ~ Samer S
The service was great. Tristan removed a snake that was has been in the shed in the yard. He has inspected the whole house as well. Overall great service ~ Su S
I am blown away with the results thank you so much thank you I appreciate it my wife is elated if ever we have these issues again 100% I'm calling you back good luck with your business ~ collin R
Faulkner pest defense is very knowledgeable and respectful! I would definitely recommend this company for all your pest control needs! Thanks again for all your help! ~ Edgar O
Faulkner pest control is the best pest control services you can get in the pest control world. I recommend him 110% ~ Bre T

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